Privacy Policy
Understanding how raviontekaro protects and manages your personal information with complete transparency and care
Information Collection and Use
raviontekaro collects and processes personal information to provide you with exceptional financial analysis tools and educational resources. We gather information when you create an account, use our services, contact our support team, or interact with our platform in various ways.
Types of Information We Collect
This includes your name, email address, phone number, and postal address. We collect this information when you register for an account or contact us for support. Your identification details help us personalise your experience and communicate important updates about our services.
We may collect information about your professional background, investment experience, and financial goals to better tailor our educational content and tools to your needs. This helps us provide more relevant learning materials and analysis capabilities.
We automatically collect information about how you interact with our platform, including pages visited, features used, time spent on various sections, and technical information about your device and browser. This data helps us improve our services and user experience.
When you contact our customer support team, participate in surveys, or engage with our educational content, we maintain records of these communications to provide better service and improve our offerings based on your feedback.
Data Minimisation Principle: We only collect information that is necessary for providing our services and improving your learning experience. We don't gather excessive personal data and regularly review our collection practices to ensure they remain relevant and proportionate.
How We Use Your Information
Your personal information serves specific purposes that directly benefit your experience with raviontekaro's financial education platform. We use collected data responsibly and transparently, always with your best interests in mind.
Primary Uses of Your Data
Data Sharing and Third Parties
raviontekaro maintains strict control over your personal information and only shares data when absolutely necessary for service delivery or legally required. We never sell your personal information to third parties for marketing purposes.
| Third Party Type | Purpose | Data Shared | Safeguards |
|---|---|---|---|
| Cloud Service Providers | Secure data storage and platform hosting | Encrypted user data and platform content | Data processing agreements, encryption, access controls |
| Analytics Partners | Platform performance and user experience analysis | Anonymised usage statistics and technical data | Data anonymisation, limited access, regular audits |
| Payment Processors | Subscription billing and payment processing | Billing information and transaction details | PCI DSS compliance, encrypted transactions, fraud monitoring |
| Legal Authorities | Compliance with legal obligations | Relevant information as legally required | Legal review process, minimal disclosure principle |
All third-party partners are carefully vetted and must meet our strict data protection standards. We maintain contractual agreements that require them to protect your information with the same level of care that we do.
Your Rights and Control
You have comprehensive rights regarding your personal information. raviontekaro is committed to making these rights easily accessible and ensuring you maintain control over your data at all times.
Your Data Rights Include
You can request a complete copy of all personal information we hold about you. We'll provide this data in a structured, commonly used format within 30 days of your request. This includes account details, usage history, and any other personal data we've collected.
If any of your personal information is inaccurate or outdated, you can request corrections through your account settings or by contacting our support team. We'll update your information promptly and notify any third parties if necessary.
You can request deletion of your personal information at any time. We'll permanently remove your data from our systems within 30 days, except where we're legally required to retain certain information for compliance purposes.
You can ask us to limit how we process your information, withdraw consent for certain uses, or object to processing based on legitimate interests. We'll respect these preferences while maintaining essential service functionality.
Data Security and Protection
raviontekaro employs comprehensive security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security framework combines industry-standard technologies with strict operational procedures.
Security Measures
Security Breach Protocol: In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours and provide clear information about what happened, what data was involved, and what steps we're taking to address the situation.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and fulfil the purposes outlined in this privacy policy. Our retention practices balance your privacy rights with legitimate business and legal requirements.
Retention Periods
International Data Transfers
While raviontekaro is based in Australia, we may transfer your personal information to trusted service providers in other countries to deliver our services effectively. All international transfers are conducted with appropriate safeguards to protect your privacy rights.
When we transfer data internationally, we ensure adequate protection through approved transfer mechanisms such as Standard Contractual Clauses, adequacy decisions, or other legally recognised safeguards. We regularly review the security and privacy practices of all international partners.
Cookies and Tracking Technologies
raviontekaro uses cookies and similar technologies to enhance your browsing experience, analyse platform usage, and provide personalised content. You have control over cookie settings and can manage your preferences at any time.
Types of Cookies We Use
Children's Privacy
raviontekaro's services are designed for adults and we do not knowingly collect personal information from children under 18 years of age. If we discover that we have inadvertently collected information from a minor, we will delete it immediately and take steps to prevent future occurrences.
Parents or guardians who believe their child has provided personal information to us should contact us immediately using the details provided below. We will investigate promptly and take appropriate action to protect the child's privacy.
Policy Updates and Changes
This privacy policy was last updated in March 2025. We may modify this policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we will notify you through email or prominent notices on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your privacy. Continued use of our services after policy updates constitutes acceptance of the revised terms.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your data rights, or have concerns about how we handle your personal information, please contact us:
We aim to respond to all privacy-related inquiries within 5 business days and will work with you to resolve any concerns promptly and transparently.